How long does it take for my deposit to be credited?
You can decide for yourself which way you would like to make your deposit. The time of successful crediting depends on the chosen payment method.
- Bank transfer
If you pay by SEPA bank transfer from your bank account to our bank account, the credit will be issued with the successful receipt of payment. For domestic transfers, this usually takes place within 1-2 business days.
As soon as the payment has been successfully credited to your customer account, we will additionally inform you by e-mail. - PayPal
Normally, a deposit via PayPal is made within a few seconds. In rare cases PayPal may perform additional checks, which can lead to delays in the crediting. In such a case PayPal can give you further information about the transaction. - Credit card
When depositing by credit card, your credit card company will credit your account within a few seconds.
In rare cases, your credit card company may perform additional checks, which can lead to delays in the crediting. Also, if you fail to authorize the payment, it can lead to a cancellation.
Please note that you can only use your deposit once it has been successfully credited to your customer account. We will of course inform you by e-mail as soon as we receive your payment.